imac 27 late 2013 hard drive replacement

If you have not been contacted, but paid for a repair that you think was due to this issue, please contact Apple. You will be notified when your iMac is ready for pickup.Īpple is contacting customers who paid for a repair either though Apple or an Apple Authorized Service Provider to arrange reimbursement.Repair turn around time will vary based upon parts and technician availability but is usually 24-48 hours.A technician will run a diagnostic test on the iMac to verify eligibility.Please back up your data before your iMac is serviced.

You will be notified about any additional repair charges that are required. Note: If your iMac has any damage which prevents the repair, such as a cracked screen, that issue will need to be resolved during service. Your iMac will be examined prior to any service to verify that it is eligible for this program and is otherwise in working order. Go to Apple’s site to enter your serial numberĬlick here to find your serial number Repair Process If you have not been contacted, but think you have a 3TB hard drive, you can see if it’s part of the program by going to Apple’s website and entering your serial number. If you were contacted by Apple about this issue, you can bring your iMac to our store in the Transit Casey Plaza for service.

As an Apple Authorized Service Provider, MacSolutions Plus will repair affected iMac systems, free of charge.

These systems were sold between December 2012 and September 2013.Īpple recommends replacing affected hard drives as soon as possible. Apple has determined that a very small number of 3TB hard drives used in 27-inch iMac systems, may fail under certain conditions.

Imac 27 late 2013 hard drive replacement